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azekeil | |
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So I decide to call up Dell, to see if I can purchase a graphics card from them. Turns out that even though it's out of warranty, because I haven't called them before they'll offer to either have the laptop picked up tomorrow by courier for repair, which will take 10 days or so, or send an engineer out tomorrow with a replacement motherboard and graphics card.. but that would require me to buy an extended warranty, minimum cost £110 for 1 year. I did enquire into upgrades, but there's a 2-3 month waiting list for the upgraded part - nVidia 8200GTX instead of 7900GTX, and it would cost £325, so I decided against that. I've opted to have it picked up at no cost tomorrow for repair back at the factory. So I'm slightly flabbergasted, in a good way. I think it's because it's an XPS model - a top of the range one that they made a lot of fuss about being reliable and having good support etc. There was even a premium support line number to call on Dell's site. So now I feel a little stupid for my wasted trip to Oxford today, but happy that it's going to get fixed :) Current Mood: flabbergasted
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azekeil | |
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I doubt many of you know, but recently I discovered my Dell XPS M1710 that I bought a little over 3 years ago developed a fault with the graphics card which is causing graphical glitches and worst, crashes when you try to do anything sufficiently demanding. It's interesting that it's a little over 3 years, as this was the length of the 'standard' warranty Dell wanted me to fork out for, which I decided against. I'm quite pleased I didn't now.. However, I discovered a place in Oxfordshire that say they can fix the laptop for me, which is good. I don't fancy all the hassle with posting, waiting, etc. Today they're a bit short-staffed due to snow, so tomorrow (weather permitting) will be a road trip to them to get it fixed. I think I shall do my "Christmas shopping" while I wait. With any luck, £99 later plus fuel costs I will have a fixed laptop again :) This will make me and sessifet25 happy :) Other road trips in the near future are to my Mum's for Christmas day and Boxing day (2.5 hours), then up to see sessifet25 which turns out to be close to a 4 hour drive from my Mum's :S Yesterday - awesome midwinter's feast with kissycat1000 and family, but felt grim in the evening. Today - films and bumming around with jinx_lbc :) Current Mood: good
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